The Jeep Compass Carplay not working issue can be resolved by checking the compatibility of your device and ensuring it is connected properly. Additionally, make sure your software is up to date.

Are you encountering issues with Carplay on your Jeep Compass? If so, you may have been left frustrated and seeking a solution. We will provide some guidance to help resolve the Carplay not working problem. By checking the compatibility of your device, ensuring a proper connection, and updating your software, you can potentially get your Carplay feature up and running again.

Keep reading to learn more about troubleshooting steps and get back to enjoying seamless integration between your Apple device and your Jeep Compass infotainment system.

Jeep Compass Carplay Not Working


Why is my Jeep Compass CarPlay Not Working?

Compatibility Issues

Having compatibility issues with CarPlay on your Jeep Compass? Don’t worry, our expert team can help resolve the problem, ensuring seamless connectivity for your Apple device. Trust us to get your CarPlay working smoothly again.

The Jeep Compass is a popular choice among car enthusiasts, offering a range of features and capabilities. However, some users have reported issues with Carplay not working properly on their Jeep Compass vehicles. In this section, we will explore the compatibility issues between the Carplay version and iOS version, which may be responsible for the malfunction.

CarPlay Version:

CarPlay Version 1.0:

  • Introduced in 2014, Carplay Version 1.0 was the first iteration of this Apple software for in-car use.
  • Though it provided basic functionality, it may be incompatible with the more recent Jeep Compass models.

CarPlay Version 2.0:

  • Released in 2016, Carplay Version 2.0 introduced significant improvements in terms of usability and features.
  • However, certain Jeep Compass models may not be compatible with this version, resulting in Carplay issues.

iOS Version:

IOS 12:

  • Released in 2018, iOS 12 brought a range of enhancements and optimizations to Apple devices.
  • While it was designed to be compatible with CarPlay, compatibility issues may arise with specific Jeep Compass models.

IOS 13:

  • In 2019, iOS 13 was launched focusing on improved performance and new features.
  • Despite its compatibility with Carplay, certain Jeep Compass models may experience difficulties using Carplay on this iOS version.

IOS 14:

  • Released in 2020, iOS 14 brought Apple devices a fresh user interface and advanced features.
  • Though it supports CarPlay, Jeep Compass users should know that compatibility issues may still occur.

It is important to note that compatibility issues between the Carplay version and iOS version can result in Carplay not working as expected on the Jeep Compass. For a seamless experience, it is recommended to ensure that the Carplay version and iOS version are compatible with your specific Jeep Compass model.

With the information provided, you can now understand the potential compatibility issues between the Carplay version and iOS version that may be causing Carplay not to function correctly on your Jeep Compass. By staying informed about the specific Carplay and iOS versions compatible with your vehicle, you can maximize the functionality and enjoyment of your in-car technology.

Related: How to Turn off Seatbelt Alarm Jeep Compass

Connectivity Problems

Having connectivity problems with Carplay on your Jeep Compass? Discover how to fix the issue and get your Carplay working again with these helpful tips. Upgrade your driving experience with seamless connectivity.

USB Connection

If you’re experiencing connectivity issues with CarPlay on your Jeep Compass, the problem could be related to the USB connection. Here are a few things to check:

  • Ensure that you are using an Apple-certified USB cable, as using non-certified cables can sometimes cause compatibility issues with CarPlay.
  • Ensure that the USB cable is securely connected to your iPhone and Jeep Compass’s USB port.
  • Check for any debris or dirt in the USB port and clean it if necessary. A clogged port can hinder proper connection and lead to CarPlay not working.
  • Restart your iPhone and Jeep Compass to reset any potential software glitches that may be causing the connectivity problem.
  • If you’re still facing issues, try using a different USB cable to see if the problem lies with the cable itself.

Bluetooth Connection

Another common cause of CarPlay connectivity problems is Bluetooth connection issues. Here’s what you can do to address this:

  • Make sure that Bluetooth is turned on both on your iPhone and your Jeep Compass. You can check this in the settings of your respective devices.
  • If you’ve previously connected your iPhone to multiple Bluetooth devices, ensure it is connected to your Jeep Compass and not another device. Sometimes, CarPlay might prioritize other paired devices over your vehicle.
  • If you’re experiencing intermittent connectivity issues, try unpairing and then re-pairing your iPhone with your Jeep Compass. This can help establish a fresh Bluetooth connection and resolve any underlying issues.
  • Update the software on both your iPhone and your Jeep Compass to the latest versions available. Software updates often include bug fixes and improvements that can enhance the stability of CarPlay connectivity via Bluetooth.
  • If none of the above solutions work, contact your Jeep dealership or Apple support for further assistance. They can provide guidance specific to your device and help diagnose any potential hardware-related problems.

Software Incompatibility

Jeep Compass owners may encounter software incompatibility issues with their Carplay feature, resulting in it not working properly. This can be a frustrating experience, but understanding the root cause and seeking professional assistance can help resolve the problem effectively.

Are you experiencing issues with your Jeep Compass Carplay not working? Frustrating, isn’t it? One possible reason for this problem could be software incompatibility. In this section, we will explore the Carplay software update and the Jeep Compass software update, which might help resolve these issues.

Carplay Software Update

To address the compatibility issues between your Jeep Compass and Carplay, updating the Carplay software is a potential solution. Here are some key points to consider:

  • Check for software updates: Ensure that you have the latest version of Carplay software installed on your iPhone. Updating the software can often resolve any compatibility issues.
  • Compatibility list: Verify if your Jeep Compass model is listed as compatible with Carplay. Sometimes, certain car models or software versions might not support Carplay. Refer to the official Carplay compatibility list to find out.
  • Reset Carplay connections: If your Carplay is still not working after updating the software, try resetting the connections. Disconnect and reconnect your iPhone to the USB port of your Jeep Compass. This action refreshes the connection and can fix any minor glitches.

Jeep Compass Software Update

In addition to updating the Carplay software, installing the latest software update for your Jeep Compass might also resolve the Carplay compatibility issues. Consider the following points:

  • Check for updates: Ensure that your Jeep Compass software is up to date. Manufacturers often release software updates to improve performance, fix bugs, and enhance compatibility with third-party applications like Carplay.
  • Consult the dealership: If you are uncertain about how to update the software on your Jeep Compass, reach out to your local dealership. They can guide you through the process and ensure that you have the most recent software version installed.
  • Report the issue: If none of the suggested solutions resolve the Carplay compatibility problem, consider reporting the issue to the dealership or Jeep customer support. They may have additional troubleshooting steps or be able to escalate the matter for further assistance.

It can be frustrating when your Jeep Compass Carplay is not working due to software incompatibility. However, by following the Carplay software update and Jeep Compass software update steps mentioned above, you can increase the chances of resolving the compatibility issues and enjoying a seamless Carplay experience in your Jeep Compass.

Check CarPlay Settings

Having trouble with your Jeep Compass CarPlay not working? Check the CarPlay settings for any issues and troubleshoot accordingly to ensure a smooth connection and functionality.

If you are experiencing issues with your Jeep Compass CarPlay not working, you must start by checking the CarPlay settings. Ensuring that the settings are correct and up to date allows you to troubleshoot and resolve any problems you may encounter.

Here are the steps you can follow:

Enable Carplay

To enable Carplay on your Jeep Compass, follow these steps:

  • Start by checking if your iPhone is compatible with Carplay. Ensure that it is running on iOS 7.1 or later.
  • Connect your iPhone to your Jeep Compass using a Lightning cable.
  • On the Uconnect system in your Jeep Compass, navigate to Settings.
  • Look for the Carplay option and select it.
  • Toggle the Carplay switch to enable it.

Update Carplay Settings

If enabling Carplay did not resolve the issue, you can try updating the settings. Follow these steps:

  • Disconnect your iPhone from your Jeep Compass and ensure that it is unlocked.
  • On your iPhone, go to Settings.
  • Scroll down and tap on General.
  • Look for Carplay and select it.
  • In the Carplay settings, you will see a list of available vehicles. Find your Jeep Compass and tap on it.
  • Choose the option to Forget This Car.
  • Reconnect your iPhone to your Jeep Compass and follow the steps to enable Carplay mentioned earlier.

By checking and updating the Carplay settings on your Jeep Compass, you can resolve issues and ensure that Carplay works seamlessly. If the problem persists, it might be worth contacting customer support for further assistance.

Restart Device

If your Jeep Compass CarPlay is not working, a simple solution is to restart your device. This can help refresh the system and resolve any connectivity issues. Stay connected and enjoy a seamless CarPlay experience with your Jeep Compass.

Jeep Compass CarPlay Not Working

Having trouble getting CarPlay to work on your Jeep Compass? Don’t worry, We’ve got you covered. In this section, we’ll guide you through restarting your device to resolve any CarPlay issues you may be facing.

Restart iPhone

To restart your iPhone, follow these simple steps:

  • Press and hold the power button on your iPhone’s side or top.
  • Slide the power off option from left to right when it appears on the screen.
  • Wait for your iPhone to turn off completely.
  • Press and hold the power button again until the Apple logo appears on the screen.

Sometimes, a simple restart can help resolve CarPlay connectivity issues between your iPhone and Jeep Compass. If you’re still experiencing problems after restarting your iPhone, we recommend proceeding to the next step.

Reboot Jeep Compass Infotainment System

If restarting your iPhone didn’t solve the Carplay problem, you can try rebooting the infotainment system on your Jeep Compass. Here’s how:

  • Locate the infotainment system’s power button, it’s usually found near the volume control panel.
  • Press and hold the power button until the screen turns off and the system restarts.
  • Wait for the system to fully reboot before connecting your iPhone again.

Rebooting the infotainment system can help refresh its settings and resolve any software glitches interfering with CarPlay functionality. Once the system has rebooted, reconnect your iPhone and check if CarPlay works properly.

Remember, if these steps don’t solve the issue, other factors may be at play. It’s always a good idea to ensure that your iPhone runs the latest iOS version and that your Jeep Compass has the most up-to-date infotainment software.

Double-check your CarPlay settings on both devices to ensure they are properly configured.

By following these troubleshooting steps, you can get your CarPlay up and running on your Jeep Compass again. Enjoy the seamless integration of your iPhone with your vehicle’s infotainment system and keep your driving experience connected!

Reset Carplay

Having trouble with Jeep Compass Carplay? Try resetting Carplay to fix the issue and enjoy seamless connectivity in your vehicle. Just follow these simple steps to get your Carplay up and running again.

Is your Jeep Compass CarPlay not working? Don’t worry, we’ve got you covered! In this section, we’ll guide you on resetting the CarPlay settings on your iPhone and reset the Jeep Compass infotainment system, so you can get your CarPlay up and running again in no time.

Settings On iPhone:

  • Open the “Settings” app on your iPhone and tap on “General.”
  • Scroll down and tap on “Carplay.”
  • Select your Jeep Compass from the list of available vehicles.
  • Tap on “Forget This Car” to remove your Jeep Compass from the Carplay settings.
  • Restart your iPhone by holding down the power button until the slider appears, then drag the slider to turn off your device. Wait a few seconds, then press and hold the power button again to turn it back on.
  • Once your iPhone has restarted, go back to the Carplay settings in the “Settings” app.
  • Tap on “Add New Car” and follow the on-screen instructions to reconnect your Jeep Compass to Carplay.

Reset Jeep Compass Infotainment System:

  • Start your Jeep Compass and make sure it’s parked in a safe location.
  • Locate the infotainment system reset button on your dashboard. It is usually a small button labeled “Reset” or “Reboot.”
  • Press and hold the reset button for about 10 seconds until the infotainment system reboots. You may need to use a pen or a similar object to press the button.
  • Once the infotainment system has restarted, check if Carplay is working properly.

By following these simple steps, you can reset CarPlay settings on your iPhone and the Jeep Compass infotainment system. This should resolve any issues you were experiencing with CarPlay not working. Enjoy your seamless CarPlay experience!

Contact Jeep Customer Support

Having issues with your Jeep Compass Carplay not working? Contact Jeep customer support for assistance with troubleshooting and resolving the problem. They are experts in addressing technical issues and can provide the necessary support to get your Carplay working again.

Jeep Compass Carplay Not Working

Are you experiencing issues with your Jeep Compass CarPlay? Frustrating, isn’t it? But fret not, because Jeep Customer Support is here to assist you. Whether you’re struggling to connect your iPhone to Carplay, experiencing intermittent connectivity, or facing any other Carplay-related problems, contacting Jeep Customer Support can help you find a solution.

Let’s explore how you can get in touch with them and the warranty coverage and options available to you.

Reach Out To Jeep Customer Support:

  • Through their official website or by phone.
  • Explain your Carplay-related concern clearly and provide accurate details so that they can fully understand the issue.
  • Follow their instructions and troubleshooting steps diligently to try and resolve the problem.
  • If the Carplay issue persists, schedule an appointment with an authorized dealership for further diagnosis and assistance.

Warranty Coverage And Options:

  • Check if your Jeep Compass is still under warranty. If it is, you may be eligible for repairs or replacement at no extra cost.
  • The warranty terms and coverage may vary based on your location and the specific model year of your Jeep Compass. Refer to the manufacturer’s warranty documentation or contact Jeep Customer Support for detailed information.
  • If your Carplay system is indeed covered by warranty, a Jeep-authorized dealership can provide the necessary repairs or replacement parts.
  • Alternatively, if your Carplay system is not covered by warranty, you may explore the option of upgrading to a newer Carplay-compatible system, either through Jeep or aftermarket vendors. This option may involve additional costs.

Remember, contacting Jeep Customer Support is the first step in overcoming your Carplay issues. They have the knowledge and expertise to guide you through the troubleshooting process and explore any warranty coverage or upgrade options available to you.

Don’t let Carplay problems dampen your driving experience – reach out to Jeep Customer Support and enjoy the seamless and convenient connectivity Carplay offers.

Visit An Authorized Service Center

If you’re having trouble with Carplay on your Jeep Compass, you should visit an authorized service center for professional assistance. They can diagnose and fix the issue, ensuring your Carplay functions properly.

Jeep Compass Carplay Not Working

Experiencing issues with your Jeep Compass Carplay not working can be frustrating. Carplay allows you to connect your iPhone to your vehicle’s infotainment system, providing access to various apps, navigation, and hands-free communication. If you’re facing difficulties with Carplay functionality, seeking professional assistance is important.

By visiting an authorized service center, you can benefit from expert diagnosis, repair options, and potential solutions tailored to your specific needs.

Schedule An Appointment At A Jeep Service Center:

  • Call your nearest authorized Jeep service center to schedule an appointment.
  • Provide details about the Carplay issue you’re facing to help the service advisor understand the problem.
  • Discuss your availability and find a suitable date and time for the appointment.
  • Ask if any specific preparations are required before bringing in your Jeep Compass.

Diagnosis And Repair Options:

  • Upon reaching the service center, the technicians will thoroughly assess your Jeep Compass Carplay system.
  • They will utilize specialized diagnostic tools to identify the root cause of the Carplay malfunction.
  • Depending on the diagnosis, the technicians may perform software updates, recalibrations, or troubleshoot potential hardware issues.
  • In case of software problems, the technicians will ensure that your Carplay system is running the latest firmware version.
  • Repairs may involve replacing faulty components or addressing connectivity issues.
  • The authorized service center technicians have access to technical resources and expert knowledge, enabling them to provide precise solutions for your Carplay concerns.

With the expertise of the authorized service center, you can trust that your Jeep Compass Carplay issues will be addressed effectively. Don’t delay; schedule an appointment today to get your Carplay system back up and running smoothly.

Consult An Apple Store Genius

Consult an Apple Store Genius if your Jeep Compass Carplay is not working. Get expert assistance for troubleshooting and resolving the issue with your car’s Carplay functionality.

If you’re experiencing issues with your Jeep Compass Carplay, consulting an Apple Store Genius can provide the expertise needed to fix the problem. Apple Store Geniuses are trained professionals who can evaluate iPhone and Carplay compatibility and provide technical assistance for software issues.

Here’s what you need to know:

Visit An Apple Store

When your Jeep Compass Carplay is not working, visiting an Apple Store for expert assistance is a good idea. Apple Stores have knowledgeable staff called Geniuses who can help diagnose and resolve Carplay issues. Here’s why you should consider this option:

  • Evaluate iPhone and Carplay compatibility: Apple Store Geniuses can determine whether your iPhone is compatible with Carplay and ensure that both devices are properly synced. They have the knowledge and tools to troubleshoot compatibility problems and ensure a seamless connection.
  • Obtain technical assistance for software issues: If your Carplay is experiencing software-related issues, the Apple Store Geniuses can provide the necessary technical assistance. They can diagnose any software bugs, update your iPhone’s operating system, or address any other software-related issues causing the Carplay to malfunction.

By visiting an Apple Store, you can leverage the expertise of Apple Store Geniuses who have extensive knowledge about iPhone and Carplay compatibility, and can offer technical assistance for software-related issues. They will work to resolve any problems you’re facing with your Jeep Compass Carplay, ensuring you can enjoy its features without any interruptions.

Wrapping Up

The Jeep Compass Carplay not working issue can be frustrating for owners of this popular SUV. It is important to remember that troubleshooting steps can vary depending on the model year and software version. However, if you are experiencing Carplay connectivity issues, you can try a few general steps.

Firstly, ensure that your iPhone is running on the latest version of iOS. Secondly, check that your Jeep Compass’s Uconnect system is also updated to the latest software version. If both are up to date, try disconnecting and reconnecting your iPhone to the Carplay system.

If the problem persists, a factory reset of the Uconnect system may be necessary. It is worth noting that software updates from both Apple and Jeep can often resolve Carplay connectivity issues, so regularly checking for updates is recommended. Ultimately, troubleshooting Carplay not working issues can be tedious, but with patience and persistence, a solution can usually be found.


Why Is My Apple Carplay Not Working In My Jeep?

There can be several reasons why your Apple CarPlay is not working in your Jeep.

Why Is My Apple Carplay Suddenly Not Working?

Apple CarPlay may stop working due to software updates, connectivity issues, or a faulty USB cable.

How Do I Fix My Carplay Glitch?

To fix your CarPlay glitch, try these steps
1. Ensure your iPhone and car software are up to date.
2. Check the USB cable for damage and try a different one if needed.
3. Restart your iPhone and car’s infotainment system.
4. Reset your iPhone’s settings or restore it to factory settings as a last resort.

Why Is My Phone Not Connecting To My Jeep Compass?

Your phone may not be connecting to your Jeep Compass due to compatibility issues or incorrect settings.

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